Skip to content
English

FAQ

_Frequently Asked Questions

We know that new technology often raises questions—and we’re here to help. On this page, we’ve compiled the most frequently asked questions about Moki, its features, and how it can optimize your operations.

If you don’t find the answer you’re looking for, reach out to our team. We’re ready to help you drive efficiency, automation, and control across your operation.

mulher-lendo-perguntas-mais-frequentes-sobre-o-moki

FAQ

_Frequently Asked Questions

We know that new technology often raises questions—and we’re here to help. On this page, we’ve compiled the most frequently asked questions about Moki, its features, and how it can optimize your operations.

If you don’t find the answer you’re looking for, reach out to our team. We’re ready to help you drive efficiency, automation, and control across your operation.

mulher-lendo-perguntas-mais-frequentes-sobre-o-moki

Moki is a SaaS platform that digitizes, automates, and optimizes operational processes for companies across industries. With smart barcode scanning, real-time dashboards, digital forms, action plans, and process tracking, Moki delivers greater efficiency, cost reduction, and full operational control.

Moki was built to eliminate inefficiencies and make operations faster, smarter, and more accurate. With Moki, your company can:

Lower operational costs by eliminating manual and repetitive tasks
Automate audits, inventories, and verifications digitally
Greatly reduce time spent on critical activities
Make strategic decisions using real-time data
Managers oversee operations via Moki Web, while frontline teams use Moki App to collect data and keep workflows moving without friction.

Moki is adaptable to various departments, especially those requiring traceability, accuracy, and process standardization. Key areas include:

Logistics: automation of receiving, picking, verification, counts, shipping, and inventory management
Retail: price verification, store audits, product tracking, and loss prevention
Manufacturing: operational audits, inspections, inventory and production control
Security & Compliance: safety audits, risk management, and regulatory compliance

Moki is designed to integrate seamlessly with your existing systems. We support connections with ERPs, WMSs, and BI platforms, including API-based integrations for customized deployments.

Smart Scan: fast and accurate scanning of barcodes and QR Codes
Process Automation: reduces repetitive tasks and human error
Check-in/out: real-time tracking of products, people, and teams
Digital Forms: paperless process execution
Action Plans: fast issue resolution
Task Scheduler: planning with alerts and assigned responsibilities
Dashboards & BI: real-time insights for data-driven decisions

Yes. Moki turns any smartphone into a high-performance data collector, eliminating the need for costly hardware.

Not always. Moki supports offline mode. Data is stored and synced once the connection is restored.

We use end-to-end encryption and follow international best practices for data protection and compliance.

Yes. Moki is intuitive and easy to adopt. We offer fast onboarding and full support so your team can use it effectively from day one.

No. Moki complements your ERP or WMS, enhancing operational execution and validating real-time data.

You can request a free demo on our website. We’ll contact you to schedule a personalized walkthrough.

How can I contact Moki? 

Our team is always available to answer your questions and help you transform your operations. Fill out the form below or reach out to us at: comercial@moki.com.br

If your company is looking for more efficiency, automation, and control, get in touch and discover how Moki can revolutionize your processes!

Learn more

Capa do post "O que é Moki Smart Scan?" com uma imagem de celular identificando conformidades em uma gôndola de cosméticos

Digital transformation is increasingly driving logistics, retail, and other operational sectors to...