Blog | Moki

Loss Prevention: How Jadlog boosted strategy using Smart Scan

Written by Carlos Lopes | Jul 11, 2025 7:59:18 PM

In a logistics scenario where precision is synonymous with profit, every mistake can be costly. Exchanged shipments, unchecked items or incorrect data accumulate, turning small failures into significant losses.

Loss prevention is not just a control measure, it is an essential strategy for the financial health and efficiency of any operation.

But what if it were possible to practically eliminate these errors and losses, achieving a level of accuracy that previously seemed unattainable?

In this article, we'll dive into the exact method that one of Brazil's largest carriers, Jadlog, used to achieve an impressive 99% accuracy rate in its audits.

Discover how the implementation of Moki Smart Scan transformed a high-risk process into a pillar of safety, productivity and profitability, tackling the root cause of operational losses and optimizing end-to-end management.

Get ready to understand how technology can be your operation's shield against errors and inefficiencies.

 

The starting point: The challenge of efficiency in logistics auditing

For any company in the sector, loss prevention starts with an accurate audit. However, the traditional process, even when digitized in a basic way, presents significant vulnerabilities:

  • Manual entry errors: Data entry, even in an application, is the main gateway to incorrect information.
  • Lengthyprocess: Lengthy processes with manual steps impact on staff productivity.

  • Slow visual checking: Human validation of hundreds of items is a time-consuming process and opens up room for attention gaps.
  • Lack of real-time visibility: Without instant validation, an error can spread through the supply chain before it is detected.


These challenges were no strangers to Jadlog. And this is where their story becomes a powerful example of continuous evolution.

 

How did Jadlog evolve from digitalization to Intelligent automation?

Jadlog's journey with Moki was not a leap from "paper to automation", but a partnership of continuous evolution. As a customer since 2022, the company had already overcome the completely manual process using Moki's digital forms.


However, there was a need to increase the number of audits in the freight forwarding process, facilitate data collection and improve the performance of the agents involved in the pallet assembly process, reducing the number of errors and the length of the process.

As the current audit model was no longer viable due to the escalating volume of operations, it became necessary to evolve to a more agile and automated version. In the words of Erivan Júnior, Data Analytics Coordinator:



The core of the task still depended on the speed and manual precision of the operator. The solution was to automate this critical point with Moki Smart Scan, transforming the process in practice:


Comparative table: Evolution of the Jadlog audit process

PHASE
PHASE 1:
Digitized process
PHASE 2:
Automated Process (Moki Smart Scan)
Main Action
Manual typing and checking in the App
Smart barcode scanning
Workflow
  1. Operator visually checks the manifest.
  2. Opens the Moki checklist in the app.
  3. Types in the cargo data (number, volumes).
  4. Records discrepancies manually.
  5. Generates manual record of new manifest, volume and value.
  6. Completes the process.
  1. Operator points cell phone and beeps code.
  2. Smart Scan automatically identifies and validates the manifest.
  3. Divergences are identified automatically and in real time.
  4. Data recorded with 99% accuracy. Process completed.
Result
Digitized and centralized process.
Automated, error-proof and 3x faster process.


The transition from Phase 1 to Phase 2 was not about fixing a failing system, but about optimizing a good system to achieve operational excellence. It was the partnership between Jadlog's need and Moki's innovation that enabled this transformation, directly attacking the root cause of errors and unlocking latent productivity potential.

This qualitative leap is what defines a mature, data-driven loss prevention strategy.


Smart Scan: How the technology works in practice

The answer to Jadlog's challenges was not to add more layers of bureaucracy, but to automate the most crucial stage: validation at the point of contact.

With the implementation of Moki Smart Scan, every smartphone in the team has been transformed into a powerful precision tool, capable of acting as a veritable digital shield against the errors that previously led to losses.

The process has been redesigned to be intuitive and fail-safe, guaranteeing accuracy from the outset:

  1. Instant and intuitive scanning: The operator simply points his cell phone and beeps the shipment's barcode. Moki Smart Scan's user-friendly interface makes operation quick and uncomplicated, even for users with little technological experience.



  2. Automatic, real-time validation: The system instantly validates the beeped item against the digital manifest, identifying any discrepancy, whether it's one more, one less or a swapped item, all in real time. This immediate validation prevents errors from spreading through the logistics chain.


  3. Centralized and traceable registration: All the information collected is automatically registered on the Moki platform. This creates a 100% reliable and accessible audit trail for management, allowing complete visibility and the ability to identify the source of any deviation.



Moki Smart Scan has not only accelerated the validation process; it has built a robust digital barrier against the errors that previously led to financial and operational losses. As Erivan Júnior points out, the change has been felt in practice:


Technology has become a strategic ally, transforming loss prevention from a reactive effort into a proactive and efficient system.


Results: The impact of accuracy on Loss Prevention

The adoption of Moki Smart Scan was a real game-changer for Jadlog's loss prevention strategy.

The results were direct, measurable and had a significant impact on the company's operational efficiency and financial health.

The technology not only corrected faults, but propelled Jadlog to new heights of productivity and control:

  • Increasedaccuracy to 99%: By increasing the visibility of the audits carried out, Jadlog identified root causes of financial losses, such as the real-time identification of shipments allocated to the wrong pallets. With more accurate data, the company has corrected various logistics processes in its chain, ensuring a reduction in deviations and losses and improving the performance of the operation's employees.


    The accuracy of pallet assembly, an essential part of the logistics process at Jadlog, jumped from 89% to 99%, eliminating daily errors and ensuring that shipments reach the correct destination.


  • Tripled auditing capacity: With the efficiency provided by Moki Smart Scan, the Jadlog team was able to triple the number of daily audits, with the same team (6 people). This increased coverage and control over the operation, optimizing the use of existing human resources.


  • Exponential growth in item collection: The Moki Smart Scan solution enabled an impressive jump from 13,838 items collected in April to 77,744 items collected in May. This 462% increase demonstrates the tool's rapid adoption, as well as its scalability and efficiency in automating data collection.


  • 50% reduction in activity time: The time spent validating each shipment has been halved, freeing up staff for other activities with greater added value and speeding up the operational flow.


  • Total visibility and greater control: Management now has access to data in real time, allowing them to proactively identify and correct the source of any deviation, such as poorly assembled pallets. This visibility is crucial for strategic decision-making and continuous process optimization.


  • Confidence and rapid adoption: With a quick learning curve, the team embraced the tool that gave them more autonomy and security. Moki Smart Scan's ease of use eased the transition and ensured that the benefits were realized quickly.


Jadlog has established the Moki app as a pillar of its loss prevention strategy, as Erivan Júnior reinforces:


The future of Loss Prevention is digital and strategic

Jadlog's story with Moki Smart Scan is powerful proof that loss prevention doesn't have to be a reactive effort, but a proactive strategy and profit center.

By equipping your team with the right technology, you can turn a cost area into an engine of efficiency and profitability.

Smart Scan has proven to be a catalyst for operational excellence, enabling companies like Jadlog to achieve previously unattainable levels of productivity and accuracy, resulting in significant financial and operational gains.

Are you ready to strengthen your company's financial security and take a definitive step towards zero-fault operation?

 

Protect your operation against losses

Talk to one of our experts and see how Moki Smart Scan can create a precision shield for your company. Schedule a personalized demonstration and discover how to transform your loss prevention strategy.



Frequently asked questions about auditing and loss prevention



Jadlog's history proves that modern loss prevention is a proactive strategy, not a reactive one. By investing in the right technology to empower staff, it is possible to turn a risky area into a center of efficiency and profit.